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Blog Post

Rackspace Outage: Enterprise Clouds Need To Be Build Differently

On Monday, June 29, Rackspace experienced an outage that completely shut down its hosted sites

Rackspace on Monday experienced an outage that completely shut down its hosted sites – apparently due to a problem with its Dallas datacenter.

I think you know what’s coming – The Cloud.

Yep, a “breathable”, automated Private Cloud dynamically sharing resources across multiple datacenters could significantly mitigate outages like this.

Looking at all kinds of public clouds the issue becomes critical. Current providers focus primarily on providing best prices for a specific set of Web 2.0 applications. Now, as the cloud industry is moving towards the enterprise — this sets up completely new challenges. An outage like the Rackspace one will keep another good set of enterprise customers from hopping on the cloud.

Providing another level of failover security by keeping the prices reasonable is about two things: being able to switch between different cloud infrastructures and — for the highly secured and resilient infrastructures: having another level of hard- and software resources available. That is what the standard public clouds cannot easily provide, but this is available on the sites of the known outsourcing providers. In this case customers can decide between security (SLA and resilience) and price – to find the perfect balance between these antagonistic parameters.

Our Zimory public cloud provides different levels and also connects high-standard outsourcing data centers to the cloud.

The point is – cheap infrastructure is easily broken – but there are opportunities in the Cloud.

More Stories By Maximilian Ahrens

Ahrens is an expert and frequent speaker on international conferences for service oriented architecture and virtualization. Before co-founding Zimory, he served as a project manager and research scientist at the innovation development entity of Deutsche Telekom Laboratories. Responsible for infrastructure and enterprise IT projects spanning multiple divisions of the Deutsche Telekom group -- Ahrens is an expert on enterprise IT and business processes. Before Deutsche Telekom, he led several business process reengineering projects for major German companies. Ahrens received his degree in computer science and business administration from Technische Universität Berlin.